LACA utilizes a Helpdesk. It is very easy to create a helpdesk ticket. Simply send email to the appropriate distribution list to create a new ticket.
| Questions about ProgressBook Suite (Student Information, Gradebook, DataMap, and Virtual Classroom), or SameGoal
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[email protected]
| Questions about EMIS (ProgressBook & PowerSchool)
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[email protected]
| Questions about PowerSchool (Lancaster & Licking Heights) |
[email protected]
| Questions about Fiscal Services (USAS, USPS, Kiosk, or BeAR)
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[email protected] | Question regarding INFOhio or Library Services |
[email protected]
| Questions about Email/OWA or LACA's network (Routers, switches, spam, content filtering, wireless, surveillance, antivirus).
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[email protected]
| Questions about video distance learning or Polycom units
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[email protected]
| Questions about RAM
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[email protected]
| Questions and comments about LACA's website
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[email protected]
| Use this for a general support question that does not fit any categories above
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